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At Botter Brown Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, and other contact information provided voluntarily.

• Transaction Data: Details of orders placed, payments made, and products purchased.

• Website Usage Data: IP addresses, browser type, and site interaction details collected through cookies and analytics tools.

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Provide customer support and respond to inquiries.

• Improve our website, services, and customer experience.

• Send marketing updates and promotions (only with your consent).

• Ensure security and prevent fraudulent activities.

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3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

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4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

• Trusted third-party service providers (e.g., payment processors, shipping companies) necessary for order fulfillment.

• Legal authorities if required by law or to protect our business.

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5. Cookies & Tracking Technologies

Our website uses cookies to improve functionality and analyze visitor behavior. You can manage cookie settings through your browser.

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6. Your Rights & Choices

You have the right to:

• Request access, correction, or deletion of your personal data.

• Opt out of marketing communications at any time.

• Withdraw consent for data processing where applicable.

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7. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact us at:

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📧 Email: hello@botterbrown.co.uk
📞 Phone: +44(0)7535 587 466

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By using our website and services, you agree to this Privacy Policy. We may update it periodically, and changes will be posted on this page.